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Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2024
Privacy at a Glance
✅ What We Do
- • Protect your data with encryption
- • Use information to improve your learning
- • Give you control over your data
- • Provide transparent privacy practices
❌ What We Don't Do
- • Sell your personal information
- • Share data with advertisers
- • Use your data for unrelated purposes
- • Keep data longer than necessary
Information We Collect
Personal Information
- •Name, email address, and contact information when you create an account
- •Educational background and academic information for personalized recommendations
- •Payment information when you subscribe to premium services (processed securely through our payment partners)
- •Profile information and preferences you choose to provide
Usage Information
- •Test performance data, scores, and analytics
- •Learning patterns and time spent on different topics
- •Device information, browser type, and IP address
- •Log data including access times, pages viewed, and actions taken
Technical Information
- •Cookies and similar tracking technologies
- •Session data and user preferences
- •Error logs and diagnostic information for improving our service
How We Use Your Information
Service Provision
- •Provide personalized test recommendations and analytics
- •Track your progress and generate performance reports
- •Customize your learning experience based on your strengths and weaknesses
- •Send important account and service notifications
Communication
- •Send you updates about new features and test series
- •Provide customer support and respond to your inquiries
- •Send promotional emails about our services (you can opt-out anytime)
- •Notify you about subscription renewals and billing information
Improvement & Analytics
- •Analyze usage patterns to improve our platform
- •Develop new features and enhance existing ones
- •Conduct research to better understand student learning needs
- •Ensure platform security and prevent fraudulent activities
Information Sharing
We Do NOT Share Your Personal Data With:
- •Third-party advertisers or marketing companies
- •Educational institutions without your explicit consent
- •Social media platforms or data brokers
- •Any unauthorized parties for commercial purposes
Limited Sharing Occurs Only When:
- •Required by law or legal proceedings
- •Necessary to protect our rights, safety, or property
- •With service providers who help us operate our platform (under strict confidentiality agreements)
- •In case of business transfers (with notice to users)
Data Security
Security Measures
- •End-to-end encryption for sensitive data transmission
- •Secure servers with regular security audits and updates
- •Multi-factor authentication options for account security
- •Regular backups and disaster recovery procedures
Access Controls
- •Limited access to personal data on a need-to-know basis
- •Regular training for our team on data protection practices
- •Monitoring and logging of all data access activities
- •Immediate response protocols for any security incidents
Your Privacy Rights
Data Access & Control
- •Access and download your personal data at any time
- •Correct or update your information through your account settings
- •Delete your account and associated data (some data may be retained for legal compliance)
- •Opt-out of marketing communications while keeping your account active
Communication Preferences
- •Unsubscribe from promotional emails using the link in any email
- •Customize notification preferences in your account settings
- •Contact us directly to update your communication preferences
- •Receive only essential service communications if you prefer
Data Retention
How Long We Keep Your Data
- •Account information: As long as your account is active, plus 3 years after deletion
- •Test performance data: 5 years to maintain learning analytics and progress tracking
- •Payment information: As required by financial regulations (typically 7 years)
- •Marketing preferences: Until you opt-out or delete your account
Data Deletion
- •You can request complete data deletion at any time
- •Some data may be retained for legal compliance or fraud prevention
- •Anonymized data may be retained for research and platform improvement
- •We will confirm data deletion within 30 days of your request
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, we're here to help.
Policy Updates
We may update this privacy policy from time to time. When we do, we'll notify you via email and update the "Last updated" date at the top of this page. Continued use of our service after changes means you accept the updated policy.