Your learning record deserves clarity.
Information used by the platform
Account information includes your name, email, class, preparation goal, authentication details and, where relevant, your institute and student identifiers. Google sign-in supplies account information needed for sign-in. Passwords are stored as hashes, not as readable passwords.
Learning records include test questions assigned, answers, marks, timings, progress and activity needed for analytics and revision. Test players may record navigation, answer changes, confidence, focus changes and session events. Support correspondence, transaction references, subscription history and versioned acceptance records may also be stored.
Basic technical information such as browser, device, request and security logs may be processed to operate and protect the service. Any camera or microphone feature requires the relevant browser permission; permission can be refused or withdrawn in your device settings. Do not submit unnecessary sensitive personal information.
Why information is processed
We use account and learning information to authenticate you, deliver tests and purchased access, score attempts, show progress, personalise revision, provide support, send verification and service messages, and prevent fraud or abuse. Payments and records may also be processed to meet legal, tax and accounting duties.
We use the applicable legal basis for each purpose, including consent where required and permitted uses recognised by applicable law. Accepting contractual terms is not permission for unrelated advertising. Analytics and advertising tools run for every visitor; Cookies and tracking below lists them and explains how to limit them.
Service providers, AI and institutes
We use service providers for hosting, databases, authentication, payments, email, performance monitoring and, where used by a feature, AI processing. Relevant services in the platform include Google sign-in, Razorpay, Vercel and AI providers such as OpenAI or Google. Only use these features with information you are authorised to provide. AI-generated output may be inaccurate.
Information necessary to deliver an AI feature may be processed by its provider under the provider’s applicable terms. We do not grant a blanket right to use your personal data for unrelated AI training. Provider settings, contracts and actual feature data flows determine processing and must be assessed separately.
If your account is linked to an institute, authorised institute staff may access account, assigned-test and performance information necessary to administer your learning. Other users may see a display name, ranking or information you deliberately share through a public or shared feature. Avoid using private information as your display name.
Providers may process information outside India, subject to applicable transfer restrictions. Information may also be disclosed where legally required or reasonably necessary to investigate fraud and protect lawful rights.
Retention and security
We retain account and learning records while needed to provide your account, and retain other information only for relevant support, security, legal, accounting or dispute purposes. A deletion request may not remove records subject to a legal retention duty, an active dispute or backup retention. Contact us for the retention applicable to your record.
We use access controls, hashed passwords and encrypted transport where configured. No internet service can guarantee absolute security. Report a suspected breach promptly; incident assessment and any required notifications will follow applicable law.
Your choices and requests
Contact testenzia@gmail.com from your registered email to request access, correction, deletion, a copy of your information, withdrawal of consent, or help with a privacy concern. We may verify your identity before disclosure. Available rights and exceptions depend on applicable law. Account deletion is also available through the account settings where supported.
Withdrawal does not invalidate earlier lawful processing. If data is necessary to provide a feature, withdrawing permission may mean that feature or the account can no longer be provided. Marketing email choices are separate from essential service messages. You may raise a complaint with the appropriate authority where available under applicable law.
Students under 18
Parents and lawful guardians should supervise use by children and handle contractual acceptance and purchases. Contact us before providing a child’s information where parental authorisation is required. We may restrict processing or access until the required authorisation has been established.
An age or guardian declaration is not verifiable parental consent. The platform must complete any additional parental verification required by applicable law before the relevant processing; these terms do not replace that obligation. Report an account created without required permission to testenzia@gmail.com.
Updates and contact
The version and date shown on this page identify this notice. Material policy changes are presented for renewed acknowledgement. A new notice does not retrospectively authorise an unrelated use of previously collected information.
For privacy questions and grievances, contact testenzia@gmail.com or use the Contact page. Include the issue and your account email, and avoid sending identity documents unless specifically requested through an appropriate channel.