Terms of Service
Last updated: September 20, 2025
1. Acceptance of Terms
By accessing and using testenzia (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.
2. Description of Service
testenzia is an online educational platform providing:
- JEE Main and JEE Advanced test preparation
- NEET medical entrance exam preparation
- Mock tests and practice questions
- Performance analytics and progress tracking
- Educational content and study materials
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized use
- Take responsibility for all activities under your account
4. User Conduct
You agree not to:
- Use the service for any illegal purposes
- Share or distribute copyrighted content
- Attempt to hack or disrupt the service
- Create multiple accounts to abuse free trials
- Share your account credentials with others
- Use automated systems to access the service
5. Subscription and Payments
For premium services:
- Subscription fees are billed in advance as a one-time payment for the chosen term
- Plans do not auto-renew — there are no recurring charges. Your access ends when the term expires unless you choose to renew
- We'll remind you by email before your plan expires so you can renew if you wish
- Refunds may be available within 7 days of purchase
- We reserve the right to change pricing with notice
6. Intellectual Property
All content on testenzia, including tests, questions, explanations, and educational materials, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without permission.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
8. Disclaimers
The service is provided "as is" without warranties of any kind. We do not guarantee:
- Continuous, uninterrupted access to the service
- That the service will meet your specific requirements
- That all errors will be corrected
- Specific exam results or admission outcomes
9. Limitation of Liability
testenzia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
10. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that violates these Terms of Service.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@testenzia.in
Support: support@testenzia.in
Address: testenzia Educational Technology, India